Privacy Policy

1. Data Collection

At Barburrito, we value your privacy and are committed to protecting your personal information. This policy outlines what data we collect and how we handle it.

1.1 Information You Provide to Us

We collect information you voluntarily provide when you:

• Create an account or place an order on our website or mobile app
• Fill out a contact form or survey
• Subscribe to our newsletter
• Participate in promotions or loyalty programs
• Communicate with our customer service team

This information may include your name, email address, phone number, delivery address, payment information, and food preferences or dietary restrictions.

1.2 Information Collected Automatically

When you visit our website or use our mobile app, we may automatically collect:

• Device information (device type, operating system, browser type)
• IP address and geographic location
• Pages viewed and time spent on our site
• Referring websites or search terms
• Order history and preferences

1.3 Information from Third Parties

We may receive information about you from third parties including:

• Social media platforms when you connect your account or share our content
• Payment processors to facilitate transactions
• Delivery partners to fulfill your orders
• Marketing partners for promotional activities

2. How We Use Your Data

We use the information we collect for various purposes, including:

2.1 Order Processing and Customer Service

• Processing and fulfilling your orders
• Communicating with you about your order status
• Providing customer support and responding to inquiries
• Managing payments and preventing fraudulent transactions

2.2 Personalization and User Experience

• Personalizing your experience based on your preferences and order history
• Remembering your favorite items for faster reordering
• Suggesting menu items you might enjoy
• Improving our website, app, and services based on user behavior

2.3 Marketing and Communications

• Sending promotional emails, SMS messages, or push notifications about new menu items, special offers, or events (if you've opted in)
• Running targeted advertising campaigns
• Conducting market research and surveys to improve our offerings

2.4 Legal and Business Operations

• Complying with legal obligations and regulations
• Protecting our rights, property, and safety
• Preventing and detecting fraud or other illegal activities
• Analyzing business performance and trends

3. Your Rights

As a user of our services, you have certain rights regarding your personal data:

3.1 Access and Information

You have the right to request information about what personal data we have collected about you and how it's being used.

3.2 Correction and Update

You can update or correct your personal information at any time by accessing your account settings or contacting us directly.

3.3 Deletion and Restriction

You may request deletion of your personal data, subject to any legal requirements that may require us to retain certain information. You can also request that we restrict the processing of your data in certain circumstances.

3.4 Data Portability

You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.

3.5 Objection and Withdrawal of Consent

You can object to the processing of your personal data and withdraw your consent at any time for activities that require your consent, such as marketing communications.

3.6 Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below. We will respond to your request within 30 days.

4. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Our Data Protection Officer can be reached at [email protected]

5. Cookie Policy

5.1 What Are Cookies

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience and allow certain features to work properly.

5.2 Types of Cookies We Use

• Essential Cookies: These are necessary for the website to function properly and cannot be turned off in our systems. They are usually only set in response to actions you take, such as setting your privacy preferences, logging in, or filling out forms.
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.
• Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
• Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

5.3 Managing Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

5.4 Cookie Consent

When you first visit our website, you will be presented with a cookie banner that allows you to accept or decline non-essential cookies. You can change your preferences at any time by clicking on the "Cookie Preferences" link in the footer of our website.